The Tenancy Information and Advocacy Service is dedicated solely to tenancy issues.  It is currently funded by the Lotteries Commission and United Way.

We can provide information on basic tenancy law, advise on any course of action, advocate to the landlord, and help tenants compile evidence for Tenancy Tribunal applications.

 We also offer the following services:

• TENANCY HOT LINE – Community organisations can contact our tenancy services coordinator at any time to make queries about tenancy issues for their clients. 
• We can arrange education in tenancy law, for community organisation staff, as well as clients and members of the general public.

In addition we help to lobby for improvements in housing standards and landlord practice in the rental sector, particularly those effecting poorer households.  The Tenancy Project has links to the Housing Call to Action, a network of housing, health and social service organisations working in Waitakere.

When:  Access to tenancy advice is through our usual legal clinics, 9.30am – 11am, Monday to Thursday.

See our useful leaflet ‘Basic Tenancy Rights and Responsibilities’.

Please contact Sigrid Shayer, Coordinator, on 835 2130 for further information.  

Links to web sites

Department of Building and Housing – tenancy services  Residential Tenancy Act made simple for tenants and landlords